Customer reviews

We installed Sand Dollar from the coastal collection

We installed Sand Dollar from the coastal collection throughout our main floor. It was the best decision we have ever made! We have two boys, two cats and two dogs. This flooring is beautiful and absolutely amazing! I used to worry so much with the boys playing with riding toys on our engineered wood floors because they would scratch like crazy. Our new floors stand up to just about anything and we couldn’t be happier with them. We want to eventually out the same flooring throughout our second floor.

Allison Ballantyne

Love our new Decatur Flooring from Global Gem!!!

Just installed new flooring in our entire downstairs. Love the new look! And extra plus of being dog scratch resistant makes them that much more wonderful!

Cheri and Greg Audler

Best flooring

As a mom of 2 and a designer, I want my home to be beautiful and indestructible. I can say with certainty that the Sand Dollar flooring is both! We had a AC handler leak in our laundry room and these floors held up perfectly. We were able to dry underneath and no damage was done to the boards themselves. The kids play with their toys on them and I have yet to see a scratch. Anytime we have visitors, we get a ton of compliments on the look and feel. I recommend this company for clients if they are looking at LVP flooring because they do not disappoint.

Christa Wellington

Couldn’t ask for a better floor and customer service…

To start, my wife and I have very different styles and designing a house was fun combining the styles. We had over 50 different samples of floors and chose Farmstead Decatur. See pictures. The floor is amazing with both look and quality. We loved the floor so much that we are going with Farmstead Valdosta in our new house. Now, to the customer service part. We bought the Valdosta from a local store in Palm Beach and then they called and said I had to pay more. I will not mention the store but my wife reached directly out to GEM and spoke with Natalie as she had sent us a sample of the Valdosta since no one had a sample for us to put next to new cabinets and countertops. Natalie got right back to her with a contact in Ft Lauderdale and he got us the floor and shipping directly to our house. I run my own business and customer service is something I preach on a daily basis. GEM not only has an amazing product, they have great customer service.

Steven Edwards

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